What’s going on at Telkom????
Written by Glass Pearl on February 5, 2012 – 10:09 pm -
Telkom has not been on my radar for quite a while now. No adverts on tv or radio or the internet or billboards or anywhere else. 
I hardly even notice the Telkom branch in my local mall even though I pass it most week days and some weekends.
But last week all that changed…
I walked by Telkom’s little shop as I normally do in the evening after work and noticed a long line forming from within to right outside the shop. My first thought was that they were customers paying their monthly phone bills, seeing it was the end of the month.
Not that it made sense, because you can pay your phone account or any account anywhere these days.
The next day at around 5.45pm I passed it again and noticed that the store was once again packed. This happened every day for the entire week.
It made me realise that one of the most annoying parastatals had gone very quiet recently. No adverts to remind us how Telkom connects grandparents and grandchildren and university students and parents. And they used to serve us those adverts when they had no competition. Now that Neotel is around, Telkom has given us nothing. Not a cute advert in sight.
Neotel themselves are more like a state secret than anything else. I only know of one person, my sister, who uses Neotel.
The Telkom mystery bothered me. What were so many people doing in Telkom’s shop and how did they find out about whatever deal was on offer. I saw a few advertisements outside the shop door (had not noticed them before) and a few hanging from the room in the store.
But nothing that looked particularly appertising to me!
I still haven’t discovered what everyone wants from Telkom these days, because the last time I checked they were the scourge of society.
Mind you, I have not heard a complaint about Telkom on a long time…
Have they redeemed themselves in the eyes of telecommunication customers or are the cellphone operators and Neotel making Telkom look a lot better than we thought they were.
Better the devil you know and all that…
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